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Hierarchy Music Return & Refund Policy

At Hierarchy Music, we strive to provide high-quality services tailored to each client’s needs. Due to the nature of digital services and marketing campaigns, we have specific policies in place to ensure fairness and transparency.

• Order Cancellation: You may request to cancel your order within 24-48 hours of purchase. Cancellation requests must be submitted in writing via email.

• Non-Refundable Once Service Begins: Once a campaign, distribution, or promotional service has commenced, the order becomes non-refundable unless the service is not rendered as agreed.

• Refund Eligibility: Refunds will only be considered if the service was not delivered or if there is a clear failure to fulfill the agreed-upon service. Dissatisfaction does not guarantee a refund unless a breach of service terms has occurred.

• Processing Time: Approved refunds will be processed within 7 business days and issued back to the original method of payment.

• No Chargebacks or Disputes: By purchasing a service, you agree to contact us first regarding any concerns before initiating a chargeback or dispute. Unauthorized disputes may result in account restrictions.

By proceeding with your order, you acknowledge and agree to the terms outlined in this policy. For refund requests or inquiries, please contact us at submissions.hierarchymusicllc@gmail.com .